The second-hand marketplace Shoppers Share Frustration Over Sizing Changes
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for female and kids' apparel without notifying all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.
Vinted explained the revised method more closely matches other platforms.
It has advised users to review their products and manually change the size when needed, causing user dissatisfaction.
Size Classification Modifications
Previously, the sizing featured one number and one letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.
User Accounts
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Necessary Adjustments
Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.
Marketplace Information
The platform boasts over 100 million users, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods after backlash from users.
